FamiFacts

Terms of Service

Last updated: April 22, 2025

1. Acceptance of terms

By creating an account, accessing, or using the FamiFacts application, website at famifacts.com, or any related service (collectively, the "Service"), you confirm that you have read, understood, and agree to be bound by these Terms of Service ("Terms") and our Privacy Policy (incorporated by reference).

If you do not agree to these Terms, you may not use the Service.

2. Who we are

The Service is operated by SIA NGGYU ("we", "us", "our"), a limited liability company registered in the Republic of Latvia (EU). Our registered address and company registration number are available on request at [email protected].

3. Eligibility and account registration

• You must be at least 13 years old to create an account.
• Users under 16 years old (or the applicable age of digital consent in your country) must have a parent or guardian set up and manage their account under a Family plan.
• You must provide accurate, complete, and up-to-date information when registering.
• You are responsible for maintaining the confidentiality of your login credentials. You must notify us immediately at [email protected] if you suspect unauthorised access to your account.
• One person may not maintain more than one active free account. Multiple accounts created to circumvent plan limits may be terminated.

4. Subscriptions and payments

4.1 Plans

FamiFacts offers three plans:

• Free — no charge; limited to 4 days of scheduled facts ahead at a time.
• Basic — monthly subscription; 30 days of facts scheduled ahead; additional features.
• Family — monthly subscription; Basic features plus the ability to add child accounts under a shared family group and parental controls.

4.2 Web subscriptions (Stripe)

Subscriptions purchased on our website are processed by Stripe, Inc. Stripe collects and processes your payment card details directly; we never see or store raw card numbers. By purchasing a web subscription you agree to Stripe's Terms of Service.

• Subscriptions renew automatically each calendar month until cancelled.
• You can cancel your web subscription at any time from Settings → Billing in the app. Cancellation takes effect at the end of the current paid period; no further charges are made.
• Prices are displayed inclusive of any applicable taxes. We reserve the right to change prices; any price increase will be communicated at least 30 days in advance by email.

4.3 Mobile in-app purchases (Google Play / Apple App Store)

Subscriptions purchased through Google Play or the Apple App Store are processed by Google or Apple respectively, and managed by RevenueCat. Cancellation and refund rights for in-app purchases are governed by the respective store's policies:

• Google Play refund policy
• Apple App Store refund policy

4.4 EU consumer right of withdrawal

If you are a consumer in the EU/EEA, you ordinarily have a 14-day right of withdrawal from a distance contract under EU Directive 2011/83/EU. However, by starting to use a paid subscription immediately after purchase, you expressly consent to the immediate performance of the service and acknowledge that you lose the right of withdrawal once the service has been fully performed or, in the case of a continuing subscription, once the initial access is provided. This is standard for digital content services under Art. 16(m) of the Directive.

If you have not yet accessed any paid features, you may exercise the right of withdrawal within 14 days of purchase by emailing [email protected] with your order details. We will refund the payment within 14 days of receiving the withdrawal notice.

4.5 VAT

Prices for EU consumers may include Value Added Tax (VAT) at the applicable rate for your country of residence, as required by EU VAT rules for digital services (Council Directive 2006/112/EC). Stripe handles VAT calculation and collection where applicable.

5. AI-generated content

Facts delivered through the Service are generated by OpenAI's gpt-4o-mini model based on the interests, age group, and language you provide. Additionally, our free public tools (Fun Facts Generator, Explain It To A Kid, Conversation Starters, Quiz Generator, Learning Planner, and Myth Buster) use the same AI model to generate responses.

• AI-generated content may occasionally contain errors, inaccuracies, or outdated information.
• Content is provided for educational and entertainment purposes only. It does not constitute professional advice of any kind — medical, legal, financial, psychological, or otherwise.
• We do not verify every AI-generated fact before delivery. If you encounter content you believe is harmful or factually wrong, please report it to [email protected].
• Facts generated for your account are generated using your anonymised preference data (interests, language, age group). No personally identifiable information is sent to OpenAI.

6. Acceptable use

You agree not to use the Service to:

• Violate any applicable law or regulation, including EU data protection law and Latvian law.
• Attempt to access accounts, data, or systems belonging to other users.
• Reverse-engineer, decompile, disassemble, or tamper with any part of the Service.
• Submit inputs to our AI tools that are abusive, sexually explicit, threatening, or designed to generate harmful content.
• Automate access to the Service (scraping, bots, scripts) in ways that impose unreasonable load on our infrastructure or circumvent rate limits.
• Resell, redistribute, or commercially republish AI-generated facts without our prior written consent.
• Impersonate another person or entity or misrepresent your affiliation with any person or entity.
• Use the Service as a child aged under 13 without parental oversight as described in Section 3.

We reserve the right to suspend or terminate accounts that we reasonably believe are in breach of this section, with or without prior notice depending on the severity.

7. Family plans and parental controls

The Family plan allows one account holder ("Family Owner") to create a family group and add child or adult member accounts. The Family Owner:

• Is responsible for all accounts within their family group, including compliance with these Terms.
• May review, modify, and approve facts scheduled for child members.
• May add notes and adjust interest settings for child members.
• May remove members from the family group at any time.

Members may leave a family group at any time. If the Family Owner cancels their subscription, all members revert to free accounts at the end of the current billing period.

8. Intellectual property

The FamiFacts name, logo, website design, application UI, and underlying software are owned by SIA NGGYU and protected by copyright and other intellectual property laws.

AI-generated facts delivered to your account are licensed to you for personal, non-commercial use only. You may share individual facts for personal or educational purposes with attribution ("via FamiFacts"). Commercial reproduction, bulk export, or dataset creation from our content is prohibited without a separate written licence from us.

Content you voluntarily submit (e.g. feedback, challenge responses) grants us a non-exclusive, worldwide, royalty-free licence to use it to improve the Service. We will never attribute such content publicly without your consent.

9. Service availability and changes

We aim to maintain a highly available Service but do not guarantee uninterrupted access. We may perform scheduled or emergency maintenance at any time. For planned maintenance that affects paid subscribers significantly, we will endeavour to provide at least 24 hours' notice.

We may add, modify, or remove features at any time. Where we remove a feature that is material to a paid subscription, we will provide at least 30 days' written notice and offer a pro-rata refund if you choose not to continue your subscription following the change.

10. Disclaimer of warranties

The Service is provided "as is" and "as available", without warranties of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Nothing in these Terms excludes or limits our liability in ways that would be unlawful under applicable EU consumer protection law.

11. Limitation of liability

To the maximum extent permitted by Latvian and EU law, SIA NGGYU's total liability to you for any claim arising out of or related to these Terms or the Service — whether in contract, tort, or otherwise — is limited to the greater of (a) €50 or (b) the total fees you paid us in the 12 months preceding the claim.

We are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or loss of goodwill, even if we have been advised of the possibility of such damages.

These limitations do not apply to: (i) death or personal injury caused by our negligence; (ii) fraud or fraudulent misrepresentation; (iii) any liability that cannot be limited by applicable law, including EU consumer rights.

12. Termination

By you: You may delete your account at any time from Settings → Delete Account, or by emailing [email protected]. Account deletion is immediate and permanent (subject to the retention periods in our Privacy Policy, Section 5).

By us: We may suspend or permanently terminate your account if you materially breach these Terms, if required by law, or if your account is inactive for more than 24 months. Where reasonably practicable we will provide notice before termination. If we terminate your paid account for our convenience (not for your breach), we will provide a pro-rata refund for the unused portion of your current billing period.

Termination does not relieve you of any payment obligations that accrued before the termination date.

13. Governing law and dispute resolution

These Terms are governed by the laws of the Republic of Latvia and, where applicable, European Union law (including consumer protection directives).

If you are a consumer in the EU, you also benefit from mandatory consumer protection provisions of the law in your country of habitual residence that cannot be derogated from by contract.

We encourage you to contact us first at [email protected] to resolve any dispute informally. If we cannot resolve it, EU consumers may use the EU Online Dispute Resolution (ODR) platform . Formal disputes will be subject to the exclusive jurisdiction of the courts of Latvia.

14. Changes to these terms

We may update these Terms from time to time to reflect changes in our Service, applicable law, or business practices. The "Last updated" date at the top of this page will always show the date of the most recent revision.

For material changes, we will notify you by email and in-app notification at least 14 days before the updated Terms take effect. Continued use of the Service after that date constitutes acceptance. If you do not agree with a material change, you may close your account before the effective date for a pro-rata refund of any prepaid subscription period.

15. Miscellaneous

• Entire agreement: These Terms and our Privacy Policy constitute the entire agreement between you and SIA NGGYU regarding the Service and supersede all prior agreements.
• Severability: If any provision of these Terms is found unenforceable, the remaining provisions continue in full force.
• No waiver: Failure to enforce any right under these Terms does not constitute a waiver of that right.
• Assignment: You may not assign your rights or obligations under these Terms without our written consent. We may assign our rights in connection with a merger, acquisition, or sale of assets, with notice to you.
• Language: These Terms are written in English. Any translation is provided for convenience only; in case of conflict the English version prevails.

16. Contact

Questions about these Terms?

SIA NGGYU
Email: [email protected]

Privacy matters: [email protected]